Coronavirus COVID-19 Policy
Following the government’s recent announcement Toovey’s will be closed to the public from Thursday 5th November. However, we will continue to hold our schedule of auctions online via the third-party website the-saleroom.com. Clients will also still be able to leave commission bids by telephone or via our website. For higher value lots, telephone bidding will also still be available.
We are understandably experiencing a huge number of telephone calls, please bear with us and keep trying to call us. Face masks are required to be worn when visiting our rooms for the click and collect service.
Our building will be closed to the public from the 5th November. We will still be answering telephone calls and emails during the lockdown period. We can provide valuations by email if you can provide clear photographs, measurements and any further useful information.
We are still awaiting guidance from SOFFAA and DCMS. Until Thursday 5th November valuations at the salerooms will be by appointment, so please call our offices to arrange on 01903 891955. We can provide house visits following government guidelines. In addition, Toovey’s continue to offer online valuations by email.
Our auction calendar has changed. We have decided on an exciting new schedule of single day auctions rather than our usual sale week format.
When we are allowed to reopen to the public viewing and auction attendance in person will be by appointment, so please call our offices to book your slot. You will also need to register your interest to attend the auction in person to enable us to comply with social distancing. Online bidding, of course, is still available.
To enable us to react to changes in guidelines and accommodate the new sale cycle, we will not be producing a printed catalogue for these auctions. Instead we have focused on the free online catalogues and made sure there are more illustrations for our potential bidders and buyers. Clients can print all catalogues from our website, if required, at www.tooveys.com.
Stay up to date!
To be notified of forthcoming sales please sign up to our auction alerts at https://www.tooveys.com/auction-alerts/
On behalf of us all at Toovey’s I would like to thank you for your continued loyalty and support during these difficult times. Our thoughts are with all of you who are and have been affected by the COVID-19 pandemic.
For 25 years we have sought to serve you and we will continue to do so in any way we can.
With our thanks and best wishes,